what people say about us

We thought this page would be a good way of letting everyone see some

sunflowers

sunflowers

of the great testimonials and comments we have received over the last few years.

Please feel free to contact us if you would like any more information or for a chat – 07800952444.

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Property: Whitehouse, Watergate Bay
Dates: 26/06-2017 – 01/07-2017

Ease of booking: Excellent
Cleanliness: Excellent

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Dear Jo

As you know, we have only had our apartment for a short period of time and unfortunately have had some small teething problems, most of which we have asked your advice on.

We would just like to thank you for your all your help in these matters and to compliment you on both your professionalism and friendliness.

We would have no hesitation in recommending you as we feel that your company is run exceptionally well and we wish you continued success both now and in the future.

We look forward to seeing you at Horizons in May.

Kind Regards

Antony and Davina

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Cleanliness Rating: Very Good

Comments: “Jo Tooth was the property manager at this property. I had to ring Jo a couple of times regarding minor problems. She was fantastic and her Customer Service skills are excellent. I had every intention of contacting you to pass on my thanks.”

22nd August

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Comments: “We have just returned from a wonderful few days in Newquay, having won 3 nights accommodation in Horizons. The apartment was beautiful, really clean and welcoming, with wonderful views. Although we had taken a few supplies of our own, it was really nice to see a basket full of complimentary tea and coffee etc., to have whilst unpacking. Another lovely touch was the dishwasher and necessary tablets, plus washing machine, again with complimentary washing tablets. We did not use any of these as it was not necessary, but if we were there for a fortnights holiday all would have been most welcome.”

6th October
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‘It was a fantastic experience to arrive at the property after a long day’s journey and find it beautifully clean, well-arranged and warm. We’d definitely go again.’

Cleanliness Comments: Excellent

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Cleanliness Comments: Excellent

Before completing the booking I phoned the customer service team and they were really polite and helpful. We had a fantastic stay and the apartment was really great.’

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Cleanliness Comments: Excellent

All staff extremely helpful, polite and courteous. Special thanks to the Horizons on site rep. Will return and will recommend.

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Cleanliness Comments: Very Good

Cleanliness Rating: Excellent

Comments: Excellent location, great views – only facility lacking was a microwave.

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Cleanliness Rating: Excellent, Excellent

Comments: the manager of the complex was very friendly and helpful and made us very welcome. Her customer service skills were excellent, in people management she was a pleasure to deal with.

It was excellent, the onsite manager made us very welcome and nothing was too much trouble, which makes us confident in the service if we choose to book again. Well done for your choice in staff.

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Cleanliness Rating: Excellent

Comments: the on-site manager was very helpful and she is a credit to your company, she made us very welcome, which makes a massive difference and makes us confident to return.

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